Privacy Policy

Effective Date: March 16, 2026

At Grain Systems Distribution (“GSD,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the information you share with us through this website and related digital services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information when you visit grainsystemsdistribution.com or use any of our online services, including dealer-only features, contact forms, resource downloads, account access, and related communications.

1. Information We Collect

We may collect information you voluntarily provide to us, as well as certain information collected automatically through your use of the website.

Information You Provide Directly

We may collect personal information you submit through forms, account registration, dealer portal access, newsletter or marketing sign-ups, product inquiries, dealer applications, or other website interactions. This may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Job title
  • Dealer or business information
  • Login credentials or account-related information
  • Any other information you choose to submit through forms or communications

Information Collected Automatically

When you browse our website, we may automatically collect certain technical information, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • General usage and navigation behavior

This information may be collected using cookies, analytics tools, server logs, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and improve our website and online services
  • Respond to inquiries and customer service requests
  • Process dealer applications or account requests
  • Manage access to dealer-only content and tools
  • Provide product, pricing, order, or account-related information
  • Send communications you request or consent to receive
  • Improve website functionality, security, and user experience
  • Monitor site performance and analytics
  • Maintain records related to inquiries, downloads, or submissions
  • Comply with legal obligations and enforce our website policies

3. Dealer Portal and Account Information

Some portions of our website may be restricted to approved users, such as dealers, representatives, administrators, or account holders. If you register for or are granted access to a protected area of the website, we may collect and store information necessary to:

  • Verify your identity or affiliation
  • Approve and manage account access
  • Display account-specific information
  • Facilitate dealer tools, pricing, document access, order-related features, or similar business functions
  • Maintain website security and usage logs

You are responsible for maintaining the confidentiality of your login credentials and for notifying us if you believe your account has been accessed without authorization.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support core functionality, improve performance, remember user preferences, and better understand how visitors use the site.

These technologies may be used for purposes such as:

  • Keeping users logged in or maintaining session functionality
  • Saving user preferences
  • Measuring website performance and traffic
  • Supporting security and spam prevention
  • Improving content and navigation

You may choose to disable cookies through your browser settings, but doing so may affect website functionality.

5. Analytics and Third-Party Services

We may use third-party tools and services to support the website and our business operations. These may include:

  • Website analytics providers
  • Form processing tools
  • Email marketing or communication platforms
  • Hosting or infrastructure providers
  • Spam protection or security tools
  • Embedded content or document delivery tools

These third parties may collect or process information as needed to perform services on our behalf. Their use of information is governed by their own privacy practices and applicable agreements.

6. How We Share Information

We do not sell your personal information.

We may share information in the following limited circumstances:

  • With service providers or vendors who assist in operating our website or business
  • With affiliated business entities where necessary for legitimate operational purposes
  • To comply with legal obligations, law enforcement requests, or court orders
  • To protect our rights, users, website security, or business operations
  • In connection with a merger, acquisition, restructuring, or sale of business assets

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, loss, disclosure, or alteration.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

  • Provide requested services
  • Maintain business and account records
  • Comply with legal or regulatory obligations
  • Resolve disputes
  • Enforce our agreements

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Your Choices

Depending on your relationship with us and applicable law, you may have certain choices regarding your information, including the ability to:

  • Request access to information you have submitted
  • Request corrections to your information
  • Request deletion of certain information, where applicable
  • Opt out of marketing emails by using the unsubscribe link in those communications
  • Adjust cookie settings through your browser

To make a request, contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites, documents, tools, or services that are not controlled by us. We are not responsible for the privacy practices, content, or security of those third-party websites or services. We encourage you to review their policies before providing personal information.

11. Children’s Privacy

Our website is intended for business and general informational use and is not directed to children under the age of 13. We do not knowingly collect personal information from children through this website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or service providers. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Grain Systems Distribution
7702 E St Rd 356
Otwell, IN 47564
(855) 354-2496
dealerrequests@grainsystemsdist.com